live-ops · 3 min read
Stop requests — the 15-minute rule
How to ask Kabir to stop without breaking his rhythm. Mech and medical bypass the wait.
Kabir's request: any unplanned stop must give him a 15-minute heads-up so he can plan effort, food, hydration, and bathroom around it. Mechanical or medical issues bypass this — they dispatch immediately.
How to file a request
- Open War Room. Find the Stop requests panel.
- Tap + Request stop.
- Pick a reason chip — Loo, Food, Mech, Medical, Sleep, Media, Other.
- Add an optional note (e.g. 'driver needs coffee, 5 km ahead').
- Tap Send. The 15-minute counter starts. Mech + Medical chips dispatch instantly.
Lifecycle of a request
| pending | Counter ticking. Rider has not acknowledged yet. |
|---|---|
| acknowledged | Rider tapped ✓ — knows the stop is coming. |
| dispatched | Rider has stopped. Crew is now executing. |
| cancelled | Crew cancelled (e.g. found alt, rider declined). |
Rule of thumb
If you'd otherwise just shout it on the walkie, file a stop request instead. The whole crew sees it, the rider sees it, the timeline keeps a record.